01What it is, and when you must get one
When an FCA-authorised adviser makes you a personal recommendation — buy this fund, transfer this pension, take income this way — the firm's rules (FCA handbook, COBS 9) require a written suitability report: why this recommendation, for this person, given these circumstances. You should normally have it before anything is executed. It goes by different names — suitability letter, advice report, recommendation report — but if you've been advised and haven't seen one, ask. This guide pairs with our check-an-adviser toolkit, which covers vetting the adviser before you ever reach this document.
02The anatomy of a good one
- Your objectives — what you said you wanted, in your terms, with timescales.
- Your circumstances — income, assets, debts, dependants, health where relevant. This is the factual foundation everything rests on.
- Risk — twice. Your attitude to risk (how much volatility you can stomach) and your capacity for loss (how much you can afford to lose without changing your life). They are different questions; good reports treat them separately.
- The recommendation and — crucially — why it's suitable for you, not a product brochure.
- Costs in pounds: initial and ongoing adviser fees, platform and fund charges, and their combined drag.
- Risks and disadvantages of the recommendation, stated plainly.
- Alternatives considered and why they were rejected — including "do nothing".
- The ongoing service: what the annual fee buys and how often you'll be reviewed.
03The ten-point reading checklist
- Objectives: are they recognisably yours, or boilerplate ("achieve capital growth over the medium term") that could describe anyone?
- Facts: is every figure about you correct? An error here can quietly invalidate the whole analysis — and it's the easiest thing to fix before signing.
- Risk match: does the risk level match what you actually said — and does the recommended portfolio match the stated risk level?
- Capacity for loss: addressed as its own question, with reference to your actual finances?
- Costs in pounds: can you find the total first-year cost and annual ongoing cost in £, not just percentages? Run the long-term drag through our fee impact calculator and sanity-check the numbers against the fee benchmark.
- Why this, specifically: is there a reason this product/platform/fund suits you, beyond generic praise?
- Disadvantages: does it candidly say what's worse about the recommendation, or only what's better?
- What you give up: on any transfer or switch — exit penalties, guarantees, protected tax-free cash, death benefits. This is where the expensive, irreversible mistakes live (see pension consolidation).
- Ongoing fee vs ongoing service: is the annual percentage attached to a concrete service you'd miss if it stopped?
- The read-aloud test: is there any sentence you couldn't explain to a friend? That sentence is your next question.
04Red flags
- Objectives in language you'd never use; circumstances copied incorrectly from the fact-find.
- A cautious risk conversation followed by an adventurous portfolio (or vice versa).
- Fees only ever expressed as percentages; no combined total; charges scattered across appendices.
- No alternatives section, or "do nothing" never considered.
- "As we discussed" doing the work that written reasons should do.
- Pressure to sign before you've had time to read it — a legitimate recommendation survives a week's reflection.
05Questions to ask before signing
Four that earn their keep: "What's the total cost in pounds in year one, and every year after?" · "What would you recommend if I did nothing?" · "What am I giving up by moving?" · "Which parts of this recommendation are you paid more for than the alternatives?" A good adviser answers all four comfortably — the answers may even be in the report already, which tells you it's a good one.
06Common questions
Is a suitability report legally required?
What should I do if I don't understand parts of it?
Can a suitability report help me complain later?
Sources and further reading
About this guide: general education only — not regulated advice or a personal recommendation, and FinancialAdvisor.co.uk is not an FCA-authorised firm. We explain what to look for in advice documents; we can't tell you whether a specific recommendation is right for you. Related: what advice costs and check an adviser.